Privacy Policy

MentiqZone operates as an educational platform focused on budgeting and financial management for entrepreneurs. We're based in Taiwan and provide online learning resources to help business owners better manage their finances.

This privacy policy explains how we collect, use, and protect your personal information when you visit our website, sign up for our programs, or interact with our services. We want you to understand exactly what happens with your data – no confusing legal jargon or hidden surprises.

Our commitment: We only collect information that helps us provide better educational content and support. We don't sell your data to third parties, and we certainly don't spam you with irrelevant marketing.

We gather different types of information depending on how you interact with our platform. Here's what we might collect:

Your information helps us create a better learning experience. We use it for practical purposes that directly benefit your educational journey:

• Course Delivery: Providing access to materials, tracking your progress, sending relevant updates about your programs
• Personalization: Recommending content based on your business type and learning goals
• Communication: Responding to your questions, sending important account information, course reminders
• Platform Improvement: Understanding which content works best, fixing technical issues, developing new features
• Legal Compliance: Meeting Taiwan's data protection requirements and maintaining proper business records

We don't use automated decision-making systems that significantly impact your experience. Any recommendations or suggestions are based on general learning patterns, not algorithmic profiling.

You have several rights regarding your personal information. Here's what you can do and how to do it:

We take data security seriously. Your information is protected through multiple layers of security measures:

• Encryption: All data transmission uses SSL/TLS encryption. Stored data is encrypted using industry-standard methods
• Access Controls: Only authorized team members can access personal data, and access is logged and monitored
• Regular Updates: Our systems receive security patches and updates to protect against new threats
• Data Backup: Regular backups ensure your learning progress isn't lost, stored securely with encryption
• Third-Party Security: Payment processors and other service providers must meet strict security standards

Despite these measures, no online system is 100% secure. If we detect a data breach that could affect your information, we'll notify you within 72 hours and explain what happened and what we're doing about it.

Our website uses cookies and similar technologies to improve your experience and understand how people use our platform:

We use Google Analytics with privacy settings that anonymize your IP address and limit data retention to 26 months. You can control cookie preferences through your browser settings or our cookie banner when you first visit.

While MentiqZone is based in Taiwan, some of our service providers may process data in other countries. This happens when we use:

• Cloud hosting services for reliable platform access
• Email delivery services for course communications
• Payment processors for secure transactions
• Analytics tools for platform improvement

When data is transferred internationally, we ensure appropriate safeguards are in place through:

• Contracts requiring adequate data protection standards
• Regular audits of service provider security practices
• Data processing agreements that limit use to specified purposes only

We keep your information only as long as necessary for providing our services or meeting legal requirements:

When we delete your data, it's removed from active systems within 30 days. Some information may persist in backup systems for up to 90 days before being permanently erased.

We work with carefully selected service providers to deliver our educational platform. Each has their own privacy policies and data handling practices:

• Payment Processors: Handle billing securely but may store transaction records according to their own policies
• Email Services: Manage course communications and marketing emails with unsubscribe options
• Cloud Hosting: Provide secure, reliable access to our platform and store encrypted data
• Analytics Tools: Help us understand platform usage patterns while respecting privacy settings

We don't share personal information with third parties for their own marketing purposes. Any data sharing is limited to what's necessary for providing our services to you.

We may update this privacy policy occasionally to reflect changes in our practices, legal requirements, or service improvements. When we make significant changes:

• We'll notify you by email at least 30 days before changes take effect
• We'll highlight what's changed and why in plain language
• We'll give you options if the changes affect how we use your existing data
• We'll update the effective date at the top of this policy

Minor updates (like clarifying existing practices or fixing typos) may be made without notice, but we'll always maintain the current version date.